Growing our Family Council

We are looking to grow and strengthen our amazing Family Council. We are actively looking for the input of our families in how we deliver care. The Family Council focuses on learning and improving through sharing and collaboration. We need new members to build on these valuable conversations, and to bring new perspectives and experiences to the table.


WATCH: Presentation on Care Aide Training and Ongoing Education by Loretta Lo, Director of Care.

Fair Haven Family Council

Family Council meets the fourth Tuesday of every month via Zoom. 

RSVP to Anne Shatkin at or 778-900-7338 ext. 5006.


What is Family Council?

The Family Council is comprised of a group of relatives and friends of residents of Fair Haven. The Council works together with staff to maintain and enhance the quality of life of residents, and to provide a voice in decisions that affect our loved ones in the facility.

The Family Council allows families to support each other, and offer encouragement and information. Families have an opportunity to express their ideas and concerns and work towards positive change. Family Council involvement can especially benefit residents who are physically or mentally unable to voice their concerns and needs for themselves.

Our goals are to:

– Inform and educate families
– Share ideas for the purpose of problem solving
– Maintain two-way communication between families, residents and the facility
– Collaborate with facility staff, families and residents to address the interests of all residents and families
– Provide mutual support for all residents and their families

We welcome all new families and friends of residents to become involved with the Family Council. For further details, please contact Anne Shatkin at or 778-900-7338 ext. 5006.